SHANGHAI P&I SERVICES LTD., with its registered head office in Shanghai (China), is a dedicated P&I commercial correspondent firm, established in 2018 with a view to provide best service to the club/members.
Our client base includes Shipowners, Operators, Charterers, their P&I Clubs and H&M Underwriters. We have the range of skills and depth of knowledge to provide P&I and H&M Clubs and their shipowner and/or charterer members with immediate assistance and support and can play a pivotal role in the management of marine incidents in China.
We are a young company but old in our experience of providing professional services to P&I Clubs, H&M underwriters. Our team consists of highly qualified and dedicated Shipping Professionals, Master Mariners and Lawyers, who gained their wide-spread experience in different fields of the international transport industry. Furthermore, years of claims handling experience helped us to build a strong network of contacts with surveyors and lawyers in China and this network allows us to deliver a full range of services necessary to P&I Clubs and other marine insurers.
Shanghai Pandi Services Ltd. assists club Members when requested on a case by case basis providing a personal service based on loyalty and trust. Main priorities of our company are to deliver the highest standards of services to our clients, flexible pricing strategy and individual approach to each Client.
Because a ship can trade to any port in the world and can require assistance in that port, the P&I Insurers have developed a network of representatives or ‘Correspondents’ to assist their ship owner members when vessels have a problem. P&I is an essential part of the shipping industry and some correspondents have been working with the P&I Clubs since they were formed in the mid 19th Century.
Whilst we are not a branch of the Clubs nor their agents, in the sense that we cannot accept legal proceedings on their or their Members’ behalf, we literally function as their eyes and ears in the region we serve, keeping them informed of regional developments and practices that concern their Members’ activities as well as loss prevention initiatives and marketing opportunities.
The most common P&I problems which arise are: Cargo damages, injured, ill or deceased crewmembers, stowaways, dock damages, collisions with other ships and oil spills. The role of Shanghai Pandi Services is to assist the officers and crew of a ship when they have a P&I or H&M related problem in a port where we provide correspondent service. This assistance can take many forms but regularly includes; arranging surveys and tallies, carrying out claims handling, providing local assistance with Ports, Immigration and Medical Authorities, appointing Lawyers (where necessary) repatriating stowaways and generally helping a vessel when it is in a foreign and sometimes unknown port.
When something goes wrong with a ship, a port call or a cargo that could lead to a legal claim, a speedy response is critical from an effective P&I correspondent. Time is of the essence to ensure the full investigation, documentation and analysis of any legal claim to assess and minimize any financial exposure as a result of an incident.
Our P&I team of experienced, dedicated claims handlers with considerable legal and technical expertise are on call 24 hours a day, seven days a week, all year round, to attend to incidents promptly and proactively. Their excellent relationships with local authorities, port officials, terminals and receivers are key in helping to expedite the handling of cases to reduce exposure and bring about the timely and equitable settlement of claims. When necessary, we can arrange security in form of LOU (Letter of Undertaking) to be issued by our shareholder (China P&I Club), which is well and widely acceptable to the claimants in China, including Chinese courts and local authorities (MSA, Customs etc.), in order to avoid arrest or detention to the vessel in Chinese ports.
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